Terms of Service

Last updated: August 2025

1. Agreement to Terms

By using our IDP processing service, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Service Description

We provide IDP application processing services by:

  • Collecting your application materials and payment

  • Submitting your application to AAA on your behalf

  • Receiving your completed IDP from AAA

  • Shipping your IDP to your specified address

We are not AAA and do not issue IDPs directly. We are an independent service that facilitates the AAA application process.

3. Customer Responsibilities

You must provide:

  • Accurate, complete, and truthful information

  • A valid U.S. driver's license (photocopies accepted)

  • A compliant passport-style photo meeting AAA requirements

  • Correct shipping address

You certify that:

  • Your driver's license has not been suspended or revoked

  • You understand an IDP is only valid when accompanied by your physical U.S. license

  • Your IDP expires when your U.S. license expires or after one year, whichever comes first

4. Pricing and Payment

  • All prices are listed on our website and may change without notice

  • Payment is required before processing begins

  • Processing fees are non-refundable once your application is submitted to AAA

  • Shipping costs are separate and non-refundable

5. Processing Times and Delivery

  • Processing times are estimates, not guarantees

  • We are not responsible for AAA processing delays

  • Shipping times depend on carrier and destination

  • Express shipping options may be available for additional cost

6. Refund Policy

Full refunds available minus credit card fees:

  • Before your application is submitted to AAA

  • If AAA rejects your application due to our error

No refunds for:

  • Applications rejected by AAA due to customer error or ineligible documents

  • Customer address changes after shipping

  • Expedited processing fees

7. Shipping and Risk of Loss

  • We ship to the exact address provided by you

  • Risk of loss transfers to you upon shipment

  • We recommend insured shipping for international deliveries

  • We are not liable for carrier delays, damage, theft, or loss during transit

  • We are not responsible for customs delays or fees

8. Limitation of Liability

Our liability is limited to the amount you paid for our services. We are not liable for:

  • Indirect, incidental, or consequential damages

  • Lost profits or business opportunities

  • Travel delays or cancellations

  • AAA processing decisions or delays

  • Third-party carrier issues

9. Privacy and Data Protection

We collect and use your personal information solely to process your IDP application. We do not sell or share your information with third parties except as necessary to provide our services (AAA, shipping carriers).

10. Modifications

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated date. Continued use of our services constitutes acceptance of modified terms.

11. Governing Law

These terms are governed by the laws of Washington, without regard to conflict of law principles. Any disputes will be resolved in state courts.

12. Contact Information

For questions about these terms or our services, please email admin@priorityidp.com.

13. Severability

If any provision of these terms is found unenforceable, the remaining provisions will remain in full effect.